How e-commerce businesses can benefit from freight forwarding services

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February 23, 2018

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E-commerce businesses have taken over the world. As an online business owner, it is understandable that you may have to wear multiple hats, but when it comes to shipping your goods to your customers, you do not have to handle everything alone.

E-commerce is quickly becoming the most preferred platform for tech savvy individuals to shop from. A larger number of people favor shopping from online websites such as Amazon because the process is convenient and effortless.

These e-commerce businesses consequently have to send purchased goods to their customers located in various parts of the world through an array of shipping methods, which has caused the demand for online goods to increase at an alarming rate.

As such e-commerce businesses are now dealing with new logistical challenges that have to be addressed in order to maintain their success and expansion efforts. Here are some ways that e-commerce businesses can benefit from freight forwarding services:

Freight forwarders provide e-commerce businesses accurate shipping rates

Depending on what is being shipped, it can be a logistical nightmare for e-commerce businesses to calculate accurate shipping rates, especially when one is sending hundreds of goods across different parts of the world at a go. Factors such as the weight, size, destination, country of origin, and many more affect the final rates.

Reliable shipping services have the capacity to make the calculation of accurate shipping rates easy. Most forwarders have access to top of the line freight calculators and a range of other internal applications that can make calculation and quote pricing seamless. When an e-commerce team has the right shipping rates, the preparation of the goods to be shipped, as well as the actual shipping is usually more effective.

Freight forwarders track shipments for e-commerce businesses

E-commerce businesses must remain transparent and accountable in order for them to experience long-term success. Sure, if you have an online shop, it is easy enough to provide your customer a tracking number. However, you may have to track a multitude of shipments at once especially if your online shop is successful, which can be time consuming, daunting and complicated.

The best freight forwarders typically have up to date technology that allows them to track any of your customer’s shipments in real time so that you do not have to do it yourself.  This saves e-commerce owners valuable time which allows them to concentrate on other vital areas of the supply chain.

Managing shipping documentation

Maintaining accurate shipping documentation is critical if you are to ship any order successfully. Managing documents, when you are dealing with a number of products destined for different destinations is easier said than done. Keeping track of and deciphering documents such as bills of lading (BOLS) or invoices can be intimidating especially when you do not know what you are doing.

E-commerce companies can avoid the stress of managing such documents by working with a consistent freight forwarding service. Dependable freight forwarders can even go extra mile and assist in the creation of such documents as well as advise e-commerce businesses on the best shipping practices.

Provide Warehousing services

Warehousing is an integral component of e-commerce. Warehousing is vital because it supports e-commerce businesses with their distribution and fulfillment needs. The best freight forwarding companies such as Sidoman offer efficient order management and warehousing services so that e-commerce businesses can juggle their numerous responsibilities more effectively.

Final thoughts

As your e-commerce business continues to grow, freight forwarders like Sidoman can assist you with any questions that you may have, as well as meet all your shipping needs. Contact us to learn how you can improve your shipping needs here.


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